Industrial Communications

SOLUTIONS

KENWOOD


Industrial
Communications
16610 E Sprague
Spokane Valley,
WA 99037
(509) 928-0322
(800) 537-7047
Fax (509) 928-5583
contactus@twoway.net
 

Service and Repair


We maintain a fully equipped service center with a large inventory of parts. We make every effort to repair defective products within three business days.

We provide out-of-warranty service on the following commercial two-way radio brands (We do not service amateur, stereo, or consumer products):

  • Kenwood

  • Bendix King/Relm

  • E F Johnson

  • Tait

  • MAXON/Midland

  • Tekk

  • Standard Communications


Note: We can also program most models of the above manufacturers products.


Please supply the following when product service is requested.

Service Information:

  1. MANUFACTURER OR BRAND NAME OF PRODUCT.

  2. MODEL AND SERIAL NUMBER OF PRODUCT.

  3. DATE OF PURCHASE OF PRODUCT.

  4. PROBLEM OR DEFECT WITH PRODUCT.


Billing Information:

Individuals and Businesses

  1. NAME

  2. NAME OF BUSINESS IF APPLICABLE

  3. MAILING ADDRESS

  4. SHIPPING ADDRESS IF DIFFERENT THAN MAILING ADDRESS

  5. SPECIAL RETURN SHIPPING INSTRUCTIONS, IF ANY.

  6. YOUR DAYTIME TELEPHONE (INCLUDING AREA CODE) NUMBER AND HOURS YOU MAY BE REACHED.TELEPHONE NUMBER.

  7. YOUR DAYTIME FAX NUMBER IF APPLICABLE

  8. ANY SPECIAL INSTRUCTIONS FOR PROCESSING YOUR ORDER.

  9. BANK CARD INFORMATION: MASTER CARD OR VISA, NAME OF PERSON CARD IS REGISTERED TO, CARD NUMBER, AND EXPIRATION DATE.

  10. NOTE: FOR YOUR PROTECTION, ALL BANK CARD PAYMENTS OVER $100.00 MUST INCLUDE WRITTEN INSTRUCTIONS WITH A SIGNATURE BELOW THE BANK CARD INFORMATION.


Public Safety, Schools, and other Government Agencies

  1. NAME OF ENTITY ORDERING

  2. NAME AND TITLE OF PERSON REQUESTING SERVICE

  3. BILLING ADDRESS INCLUDING PAYABLES DIRECTOR NAME

  4. SHIPPING ADDRESS IF DIFFERENT THAN MAILING ADDRESS

  5. SPECIAL RETURN SHIPPING INSTRUCTIONS, IF ANY.

  6. YOUR DAYTIME TELEPHONE (INCLUDING AREA CODE) NUMBER AND HOURS YOU MAY BE REACHED.TELEPHONE NUMBER.

  7. YOUR DAYTIME FAX NUMBER IF APPLICABLE

  8. ANY SPECIAL INSTRUCTIONS FOR PROCESSING YOUR ORDER.

  9. PROCUREMENT CARD INFORMATION OR SIGNED PURCHASE ORDER



Ship all items for repair to:

INDUSTRIAL COMMUNICATIONS
ATTN: Service Department
16610 E Sprague, Spokane Valley WA 99037
 

man talking on radio

Kenwood Logo


To speak to a consultant call
1-800-537-7047
OR
509-928-0322

Click here to contact us
by email.

Serving Two Way Radio Customers in Industry, Public Safety, and Schools since 1965